Shipping policy

White Bicycle - Shipping Policy

We ship worldwide from the UK. Here's everything you need to know about how your order gets to you.

Processing Time

Orders are processed and dispatched within 1-2 business days of being placed. You'll receive a shipping confirmation email with tracking information (where available) once your order is on its way.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your delivery address and the shipping method you choose. Our current rates are:

United Kingdom: Standard Shipping from £8.95, Express Shipping from £12.95
Europe: International Shipping from £16.95
Rest of World: International Shipping from £49.95

Exact rates depend on the size and weight of your order and will be confirmed before you complete checkout.

Where We Ship

We ship to the vast majority of countries worldwide. If you don't see your country available at checkout, please contact us at info@thewhitebicycle.co.uk and we'll do our best to help.

Customs, Duties & Import Taxes

For orders shipped outside the UK, your order may be subject to import duties, customs fees and taxes levied by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. They are typically collected by the courier or local customs authority at the time of delivery. We're unable to predict what these charges may be, as they vary by country - please check with your local customs office for more information before placing your order.

Order Tracking

Once your order has shipped, you'll receive a confirmation email. Depending on the shipping method selected, this may include a tracking number so you can follow your delivery's progress.